Letters of Appreciation



South Coast Funerals

Thank you so much for the love and caring

you showed our family.

For the beutiful service you gave Laurie

With much thanks

The Searle Family


Dear Ken & Ellen

Just a short note thanking you for all you have done for Tom and his family.

It has been a pleasure to work with you

and we are very grateful for the special and personal touches you provided.

May the Lord bless you in your work.

Highest Regards Bishop Jeff Watson

PS You made a tough time pleasant Thanks


A short note to say thank you very much

To Ken, Ellen & Staff for all you did for us

at Mum's funeral in Orbost and arrangments

From Julie & Graham & Families


Dear Ken and Ellen,

 Thank you both and your staff for the very professional andcompassionate way Lorraine's funeral was conducted. Many favorable comments were made to me after.I know "It's only your job", but a "job" well done should be knowledged.It made a very emotional time a little easier.

I promised Lorraine that I would get her home and driving past her old home seemed a nice thing to do.

 I believe the ceremony went well and was a credit to you, Rev. Obersby and also the lovely ceremony conducted by the RSL.

Thank you again,


Dawn Crowther




To Dear Ken, Ellen & Family

South Coast Funerals

We would like to thank you  for your kindness and help

you extended to us at the sad loss of Mathew .

The proffesional way that the funeral of the three Boys was conducted and the support that was given to us was very much appreciated

             Kind Regaeds Wayne, Regina, Tamara Kimberly & Daniel Solly


Dear Ken and Ellen

Thank you for the guidenceand help  You and your staff gave

to our family during our recent loss of Mum.

We really appreciated your sensitive aproach when talking to us

and planning the service.

The time at the viewing was very memoriable as it turned into a

rescue mission for "Teddy!

The moment was certainly lightened for Dad

   With much appreciation God Bless

                               Tom, Helen & Family (Wood)

Dear Ken,
I especially want to thank you and your team for the service
you provided for my father. I know it was difficult with family spread from WA, Qld and NSW, and fitting in with the minister we had requested also from a long distance.
We are aware of the extra effort, and much appreciated the
professionalism and sensitivity you and your
team displayed. It greatly helped our family and dad’s
friends in our grief, and made this special day a
precious memory to be treasured.
Thank you too for the follow up and ongoing contact, it is a
great comfort.

As a minister with a mainline church I want to express my
appreciation of Ken and Ellen Bertram and their
team in providing funeral services. They are among the best
funeral directors with which I have been associated.
I have worked closely with Ken and Ellen over many years and
on many, many occasions. They have always demonstrated a professionalism and competence, with a flexibility to meet a diverse range of requests and needs, and had overcome those problems that
often arise in such a manner that grieving relatives have been unaware that there was any issue.
I am confident in endorsing Ken and Ellen’s services as I
have worked with them in a remote community where the nearest alternative was over 100Km away. This only seemed to inspire Ken and Ellen to greater efforts and levels of competence and professionalism in the service they provide. I know they are ready

“to go the extra mile”, both in preparation as well as on the
day. Ken and Ellen have also been very supportive
in follow up activities, both with their personal ongoing
support of bereaved families and with their
assistance and presence in an annual memorial service
conducted by the local churches.

Robert & Barbara

Name withheld for professional reasons but I am happy to
speak privately with any enquiry. Please ask
Ken for a contact number.